Yes, we start manufacturing the product only after you have placed the order.
We manufacture all products on demand, therefore it might take up to 7 business days.
All our products are manufactured in the European Union. Thanks to that we have full control over the production process.
Customer Service works from Monday to Friday from 8 am to 6 pm. However, you can send us an e-mail anytime. We do our best to reply to all e-mails within 24 hours.
No you don’t. All orders are made without registering or creating an account.
No. The delivery fee is added to the entire order at the time of finalizing the transaction.
Clothes are manufactured according to the standard size. Each product has a "Size chart" in which all details are given.
At the moment, we only run mail order sales and it is not possible to collect the order personally.
Yes. The parcel may be sent to an address other than the address of the Ordering Party.
Yes, every transaction with our store results in receiving confirmation at the email address you have provided.
Yes, you will be informed by e-mail at every important stage of your order. In addition, you can always check the status of the order on the site by providing the order number and your email address.
Please contact our Customer Service.
Check the Spam folder in your inbox. Occasionally, our correspondence may be classified as spam. If it’s still missing, please contact Customer Service.
Each customer receives information about the status of the order to the e-mail address provided at the time of placing the order. In addition, you can always check the status of the order on the site by providing the order number and your email address.
You have 14 days from the date of delivery to make a return. Please inform our Customer Service about the willingness to return the purchased goods. Returned products can not be worn, washed or damaged. They must contain all original stickers and labels. Add proof of purchase and a return form to your parcel.
You will receive a refund in the same way you paid for the product.
Recommendations regarding the care and washing of our products can be found on the label attached to the product and in the store in the product description.