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Returns Policy

You have 14 working days for exchange or return of the product counting from the receipt of the parcel.

You can return the product provided that:
- The product you return is new, undamaged and has no signs of use.
- The product has all tags, labels or stickers originally attached to it.
- The proof of purchase or the order number will be attached to the returned product.
- You fill out our return form and send it to us to authorize your return.

Order Return Form

If you want to return a product, fill out the form below and send it to us. Providing a return reason will allow us to prepare a better offer in the future and improve the operation of our platform.

Order Information
Item #1

By submitting the form above, you confirm that you have read and understand the Modsly Returns Policy and Terms of Service.

By submitting the form above, you confirm that you are aware that this form is just a return request, and agree that if Modsly finds your return does not comply with our Terms of Service that you will forfeit any rights to a return.

Please note that all costs of return must be covered by the customer, unless the product has a manufacturing defect.

If you received a defective product or the wrong item, write to us at and we will do our best to solve this problem as soon as possible!

Before sending us your data, you need to become acquainted with the Privacy Policy, where you will find information on the controller of your personal data, your rights, the purpose and the period for which your data are processed, the recipients of your data and any other information related to protection of your personal data.