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Shipping and Returns

We do our best to make sure the ordered products get delivered to our customers as fast as possible. You should receive your order in 6-21 business days from the date of its placement.

Verification

You will receive a confirmation email once your order is authorized and verified. We begin the manufacturing process and preparation of your order immediately after it has been verified. Please note that this makes it difficult for us to change or cancel your order after its verification, however, we will do our best to support your request.

Processing

It normally takes 3-7 business days for us to manufacture the items and prepare your order. Please note that this does not include holidays and weekends.

Duties & Taxes

All items are shipped directly from our headquarters in Poland. Your order may be subject to tariffs, duties and taxes when it arrives to your country. These costs are not included in the product prices. Please contact your local customs office for more information.

Returns

We make a lot of effort to ensure that our products are of the best quality. In keeping with the EU regulations, if you are not satisfied with the received items, you can return them for a replacement or refund within 14 days of receiving them. If the product has a manufacturing defect in its materials or workmanship, you can return it any time, even after 30 days. Please check our Returns Policy for further information.

Please complete our online Return Form to authorise your return.

Shipping Information

Shipment takes 3-14 business days to arrive. For detailed information on delivery, choose your shipping country from the drop down below:

* Shipping times are estimates and commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.

* Please inform us within 1 month of shipment if the package does not arrive in time, our representative will get back to you as soon as possible. Note that overdue requests may not be accepted.